Back from a weekend at beautiful Gaunts House in Dorset and my Chrome Web Browser is misbehaving (now fixed—see below). I have several windows each preset to load four or so tabs, and some websites or pages are either not loading or only after some fiddling about. They load in other browsers so it is definitely Chrome, although I don’t know if it is to do with an extension, Chrome update or something else that has changed on my laptop. I’m using Windows XP, but after asking around it seems others are seeing this problem, even on a Mac.
It makes me wonder if the issue is to do with Chrome’s malware checking, because Chrome’s HTTP request never times out. The status bar shows “waiting for something at blah.com” but the request never times out, so the problem appears to be deep in the workings of Chrome, in an area the Chrome code doesn’t check. I do get the annoying and pointless “Page(s) Unresponsive … do you want to kill them?” dialog, but the HTTP request never times out.
Chrome Browser Page Not Loading: Solved (on Windows XP)
I was using the Chrome beta (v14.0). Reverting to the stable Windows release of Chrome (13.0.782.112) seems to have fixed the issue on Windows XP. To do this required me to uninstall and then re-install Chrome, losing all browser settings. Worth it though.
So why don’t I see the issue on my Windows 7 machine which is using the developer version of Chrome (15.0.849.0 dev-m)?
I’m starting to suspect that at least in part a performance issue. Firstly, my W7 machine is far more powerful and has a lot more RAM than my XP machine which often creaks to a halt. Secondly, since reverting from the beta to the stable release on my XP machine, things are noticably snappier. Much better Chrome performance and overall machine load much reduced too.
How To Fix This
As you can see it may just be a matter of using the stable release for your operating system, but to roll back to this you will probably need to uninstall (see here: how to uninstall Chrome) and then re-install that stable version (see here: download and install Chrome). This will probably lose your Chrome settings and bookmarks etc. If you want to avoid losing your bookmarks or have any problems with this process here is some help on re-installing Chrome.
After re-installing you may get a message each time you start Chrome, telling you there’s a problem loading the user profile. This is because the format is different for the previously installed and current version, just installed. In that case, you need to follow the instructions from Google on: how to remove your incompatible Chrome user profile.
Chrome Still Not Working?
If you need help re-installing, or have reverted to the stable release and find that Chrome is still misbehaving please let me know and I’ll try to advise. Please let me know your version of Chrome and operating system and anything else you think might be relevant (e.g. which extensions you have).