Google Chrome Browser Broken – Not Loading Some Websites – Webpages

Google Chrome Browser About Box Back from a weekend at beautiful Gaunts House in Dorset and my Chrome Web Browser is misbehaving (now fixed—see below). I have several windows each preset to load four or so tabs, and some websites or pages are either not loading or only after some fiddling about. They load in other browsers so it is definitely Chrome, although I don’t know if it is to do with an extension, Chrome update or something else that has changed on my laptop. I’m using Windows XP, but after asking around it seems others are seeing this problem, even on a Mac.

It makes me wonder if the issue is to do with Chrome’s malware checking, because Chrome’s HTTP request never times out. The status bar shows “waiting for something at blah.com” but the request never times out, so the problem appears to be deep in the workings of Chrome, in an area the Chrome code doesn’t check. I do get the annoying and pointless “Page(s) Unresponsive … do you want to kill them?” dialog, but the HTTP request never times out.

Chrome Browser Page Not Loading: Solved  (on Windows XP)

I was using the Chrome beta (v14.0). Reverting to the stable Windows release of Chrome (13.0.782.112) seems to have fixed the issue on Windows XP. To do this required me to uninstall and then re-install Chrome, losing all browser settings. Worth it though.

So why don’t I see the issue on my Windows 7 machine which is using the developer version of Chrome (15.0.849.0 dev-m)?

I’m starting to suspect that at least in part a performance issue. Firstly, my W7 machine is far more powerful and has a lot more RAM than my XP machine which often creaks to a halt. Secondly, since reverting from the beta to the stable release on my XP machine, things are noticably snappier. Much better Chrome performance and overall machine load much reduced too.

How To Fix This

As you can see it may just be a matter of using the stable release for your operating system, but to roll back to this you will probably need to uninstall (see here: how to uninstall Chrome) and then re-install that stable version (see here: download and install Chrome). This will probably lose your Chrome settings and bookmarks etc. If you want to avoid losing your bookmarks or have any problems with this process here is some help on re-installing Chrome.

After re-installing you may get a message each time you start Chrome, telling you there’s a problem loading the user profile. This is because the format is different for the previously installed and current version, just installed. In that case, you need to follow the instructions from Google on: how to remove your incompatible Chrome user profile.

Chrome Still Not Working?

If you need help re-installing, or have reverted to the stable release and find that Chrome is still misbehaving please let me know and I’ll try to advise. Please let me know your version of Chrome and operating system and anything else you think might be relevant (e.g. which extensions you have).

Help Please!

If you found this page useful please click:

Your support helps a lot—thanks!


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6 comments to Google Chrome Browser Broken – Not Loading Some Websites – Webpages

  • David

    Yep, seeing the same thing the last few days. Can’t display http://www.swagbucks.com/p/polls or certain posts on scodal.tumbler.com, such as http://scodal.tumblr.com/post/8949458026/lolcats-one-cat-pushes-another-sologatos. They work fine in Firefox. This is on Windows 7.

    • Thanks David. I am experiencing this on a Windows XP machine but not my Windows 7 machine. The site that never loads for me is http://marketwatch.com though I consistently have problems with a handful of others as well (all fine in FireFox for me too).

      I was using Chrome 14.0 (beta) on the XP machine and just rolled it back to 13.0 (stable release) to see if that helps. On my Windows 7 machine I’m running the developer version (15.0.849.0 dev-m) though it is updating as I write this, gulp!

      FIXED: See my comment below.

      What version of Chrome are you using? Please let me know if you try anything and how it goes.

      Mark

  • FIXED: Reverting to Chrome 13.0.782.112 (stable Windows release) seems to have fixed the issue on Windows XP. To do this required me to uninstall and then re-install Chrome, losing all browser settings. Worth it though.

    So why don’t I see the issue on Windows 7 with the developer version of Chrome?

    I’m starting to suspect that at least in part a performance issue. Firstly, my W7 machine is far more powerful and has a lot more RAM than my XP machine which often creaks to a halt. Secondly, since reverting from the beta to the stable release on my XP machine, things are noticably snappier. Much better Chrome performance and overall machine load much reduced too.

    Mark

  • David

    Hmm, I was using 13.0.782.112, tried installing the beta, didn’t change anything. Not sure what the deal is.

  • Lately I’ve been having a weird issue with Chrome (Vista home on my laptop)
    All web pages work fine except for google.com (weird)
    The page loads, but not completely.
    My custom background photo doesn’t load, but the search bar is there and inactive (I can’t type anything)
    The page loads fine in IE or Chrome when using incognito. Tried re-install no luck.

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